Program Terms & Conditions

1. General rules for staying at the hotel

1.1. The operating mode of the Hotel is round-the-clock.

1.2. The Hotel has a daily rate. For stays of no more than a day, the fee is charged for a full day, regardless of the checkout time.

1.3. Checkout time at the hotel: - check-in time - 15:00 local time; - check-out time - 12:00 local time.

1.4. To register your residence, you must provide: - Passport of a citizen of the Russian Federation, proving the identity of a citizen of the Russian Federation on the territory of the Russian Federation; - Birth certificate - for persons under 14 years of age; - Passport proving the identity of a citizen of the Russian Federation outside the Russian Federation - for persons permanently residing outside the Russian Federation; - Passport of a foreign citizen or other document established by federal law or recognized in accordance with an international treaty of the Russian Federation as a document proving the identity of a stateless person; - Temporary residence permit for a stateless person; - Residence permit of a stateless person; - Temporary identity card of a citizen of the Russian Federation.

2. Booking conditions

2.1. Booking a room at the Hotel is carried out on the official website apeironspace.com or in the ApeironSpace mobile application.

2.2. If the Guest did not cancel the booking less than 72 hours in advance or did not use the accommodation service on the specified day of arrival, the prepayment for 1 day of accommodation is non-refundable.

3. Procedure for payment for services provided by the hotel

3.1. Payment for hotel services must be made by the customer of services before the start of the provision of services.

3.2. Payment for accommodation is carried out for a hotel day [1] in accordance with the established check-out time from 12:00 pm of the current day local time.

3.3. Late check-out until 18.00 is possible subject to availability and is paid at a rate of 50% of the daily rate.

3.4. Late check-out after 18.00 is possible subject to availability and is paid at a rate of 100% per night. Checkout time is at 12:00 the next day.

3.5. Additional services are provided to Guests for a fee. Information on the list and cost of Additional Services is indicated in the ApeironSpace mobile application.

4. The duties of the guest include:

4.1. In case of loss or damage to the property of the Hotel, compensate for the damage in the manner prescribed by applicable law. The amount of damage is determined by prices according to the price list approved by the Hotel.

4.2. Maintain cleanliness and order.

4.3. Observe the silence mode - a period of time from 21:00 to 09:00, during which it is forbidden to perform actions on the territory of the Hotel that create increased noise and vibration, as well as use TVs, audio and other loud-speaking devices without reducing the sound volume level to a degree not disturbing the peace of other Guests.

4.4. Comply with fire safety regulations.

4.5. When leaving the room, close the windows, turn off the water and electrical appliances, close the room.

4.6. At the end of the paid period of residence, vacate the room.

5. The hotel does not allow:

5.1. Allow unauthorized persons access to the room or leave them in the room in their absence.

5.2 Living with children under the age of 14.

5.3. Stay in a room with pets.

5.4. Keep bulky things in the room (boxes, boxes larger than 50x50 must be stored in the hotel's storage room in order to ensure the convenience of cleaning the room, as well as the personal safety of the Guests), explosive, toxic materials, weapons.

5.5. Use heating devices (electric kettles, boilers, curling irons, hair dryers, etc.), except for devices installed in the room.

5.6. Rearrange and move furniture without the consent of the Hotel administration.

5.7. Smoking, including electronic cigarettes, on the territory of the Hotel and in the rooms. If the Guest violates this rule, the Hotel administration reserves the right to demand from the Guest a fee for general cleaning of the room in the amount of 5000 rubles. by accruing this amount to the account of the Guest.

5.8. Disturb the peace of other Guests by creating noise.

5.9. Openly carry any types of civilian, service, military weapons available to the Hotel Guests, including in the performance of their official duties, as well as special equipment.

5.10. Drink alcoholic beverages, as well as eat food in the public areas of the hotel (lobbies, halls of the floors).

5.11. Take photos or videos on the territory of the hotel without obtaining the permission of the Hotel Administration.